How can we help?

This is where you will find user guides, version verifications, webinars and much more to support your pharmacovigilance.

Get the latest release notes, training guides and videos created by UMC to learn all about the different functionalities of VigiFlow.

If you have questions about VigiLyze or if there's anything else you would like to know, write to us at vigibase@who-umc.org and we'll get back to you. 

Account activation

Users need to activate their account before they can use VigiFlow services and features. Administrators can find instructions on how to do that here.

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How-to guides and videos

Get training and guidance in your language. Learn everything you need to know to get started with VigiFlow.

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News and updates

Find the latest VigiFlow release notes. These contain system updates and are available in English and Spanish. 

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